Lowongan Kerja Pt. NISSAN MOTOR INDONESIA, 2013

CALL CENTER

Job Description       :

• Lead and develop several call agents
• Organize agents shift schedule effectively to solve customer inquiries and complaints promptly
• Evaluate agents performance
• Deal directly with customer either by telephone or email
• Ensure all call center activity are complete and update

• Bachelor degree from reputable university major in Engineering or Communication with GPA min 3.00 out of 4.00
• Age 25-30 years old
• Has 1 year experience in call center or customer handling
• Has good analytical thinking, logic of verbal, good perspective, and more on accuracy
• Has good interpersonal relationship, communication skill, and team work
• Fluent in English (both oral and written)
• Computer literate, fast learned, can work under pressure, available work overtime, hard working, and has interest in automotive